Order Fulfillment Specialist

Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, we think of our Order Fulfillment Specialist as legs of the company. With orders from many different platforms, we strive to have the industry’s quickest and most seamless experience to get our customers what they need. Order Fulfillment Specialists are involved in all aspects of fulfilling orders for our customers. They’re involved from order placement to return and repairs on our products.


What type of team member are we looking for?

• Self-motivated and eager to learn
• Have a clear, professional, and informative communication style
• Must be detail-oriented and accountable
• Able to take initiative
• Be comfortable working in both a office and warehouse environment
• Sense of urgency


As a team member, you will…
• Process orders including data entry, order printing, creating packing slips, invoices and shipping labels, and verifying order information with customers
• Process inbound/outbound shipments including entering products into inventory and placing into the correct bin locations
• Assist with maintaining inventory stock levels
• Coordinate returns and repairs for our customers
• Pick and pack orders while maintaining order accuracy


Bonus Qualifications
• Let us know if you are multilingual and fluent in the following languages: Spanish or Mandarin
• PC & Mac experience with knowledge of Excel and Quickbooks (Preferred)

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

Client Success Representative


Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, we think our client success representatives play a vital role in the overall success of the company’s wholesale and retail sales. To best serve our clients, critical thinking skills and excellent communication and organizational skills are a must.


Our Client Success team members..

• Find creative problem solving fulfilling & challenging
• Are self-motivated and eager to learn
• Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
• Adapt quickly to changing priorities and customer needs
• Have a clear, professional, and informative communication style


As a Client Success team member, you will…
• Partner with our clients to effectively resolve issues through phone, chat, email, social media, and other communication channels
• Become a brand representative by developing and demonstrating product knowledge to our retail and wholesale clients
• Provide support and guidance in a B2B/B2C multi-level environment
• Collaborate with various teams to resolve customer support concerns and celebrate accomplishments
• Show composure, resilience, and flexibility as client needs evolve and change
• Communicate strategic, customized solutions that help clients grow their businesses


Bonus Qualifications
• Multilingual and fluent in Spanish or Mandarin
• Completed or pursuing a degree in fashion merchandising, communications, business, or e-commerce
• Knowledge of using Hubspot as a CRM tool
• 2-years of inbound/outbound customer service experience
• PC & Mac experience with knowledge of Excel and Quickbooks

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

IT Support Technician


Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, we think of our IT Support Technician as someone who is the backbone to our many departments and functions. With different platforms and technical advances in recent years, we keep up with new and innovative ways of combining our technology to the world of fashion.


What type of team member are we looking for?

• Self-motivated and eager to learn
• Have a clear, professional, and informative communication style
• Enjoy problem solving in a fast paced environment
• Must be detail oriented and accountable for results
• Able to take initiative to help the growth of the company
• Must be proficient in MS Office tools


As a team member, you will…
• Provide support to our external users on our various e-commerce platforms
• Provide support and maintain ZENZII’s network infrastructure including, LAN, WAN, wi-fi, firewall, and other systems and our network security systems
• Able to perform quality assurance and maintenance on all platforms including upload, user account maintenance, and back-end settings
• Assisting with creating data reports for the management team


Bonus Qualifications
• Let us know if you are multilingual and fluent in the following languages: Spanish or Mandarin.
• Basic coding experience such as HTML, CSS, and Java.
• Pursuing a degree in IT, CS, Networking, or Web development.
• Proficient in PC & Mac OS

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

Marketing Director

Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, our Marketing Manager is a key leader in the growth of our business. The Marketing Manager will develop and implement our digital marketing strategy with results leading to exponential growth.


What type of team member are we looking for?

• A problem solver with an entrepreneurial spirit
• Someone who is unafraid to try new things
• An industry expert who stays on top of current and future trends
• Driven leader who takes initiative and brings out the best in others to achieve remarkable results
• An excellent verbal and written communicator
• A visionary with the energy to build a brand


As a team member, you will…
• Report directly to the President/COO and will be responsible for developing and managing broad based B2B and B2C marketing programs for retail and wholesale service lines
• Define, track and report on marketing KPI’s
• Create and implement ZENZII’s brand strategy, including merchandizing, graphics, voice/tone, and digital marketing
• Lead and mentor the marketing team members, and internal and external resources
• Collaborate with cross-functional teams, including external consultants and vendors
• Develop out-of-the-box strategies for expanding ZENZII’s brand awareness and customer base


Qualifications and Experience
• Must have 5 – 7 years of progressive marketing experience in fashion or a related industry (beauty, cosmetics, other)
• Expertise in e-commerce, lead generation, PPC, advertising, SEO, digital marketing and social media
• Experience building a fashion brand
• Problem solver with strong analytical skills
• Entrepreneurial spirit with a self-less attitude
• Strong digital marketing and digital merchandizing experience
• Bachelor’s degree in fashion marketing management, communications, marketing, or related degree
• Experience managing and leading a distributed team

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

PRODUCT PHOTOGRAPHER

Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, our product photographer is the creative backbone of our brand. The product photographer will bring ZENZII jewelry to life by capturing the benefits and uniqueness of each product at its highest visual potential.


What type of team member are we looking for?

• A problem solver with an entrepreneurial spirit
• Someone with a keen eye and high attention to detail
• A self-starter committed to excellence
• Deadline driven creative who thrives in a fast-paced environment
• A team player who works well with others
• Strong verbal and written communicator
• Keen eye for detail and highly organized
• Strong communicator with the ability to accurately follow established guidelines and processes to achieve results
• Ability to work as a team member in a cross-functional, fast-paced environment
• Ability to work effectively and efficiently to meet tight deadlines


As a team member, you will…
• Stage and photograph products onsite in a photography studio and on location, and process images through post-production
• Create imaging assets that showcase products at their highest visual potential
• Produce digital images that meet production standards and require minimal reshoots and retouching
• Adhere to brand and product style guides to ensure photograph alignment and consistency
• Create and use studio lighting, color balance, exposure, and composition to capture the benefits and uniqueness of each product
• Work with the marketing team to execute creative concepts
• Maintain and manage image files
• Maintain and manage equipment, and keep studio clean and ready for use at all times


Qualifications & Experience
• Enrollment in photography or visual communication program required – degree in photography or visual communication preferred
• 3 years of studio product photography experience preferred
• Experience in fashion or jewelry product photography preferred
• Knowledge of product staging and lighting for photoshoots, including white background, prop, and lifestyle/action settings
• Experience with Canon cameras/software
• Proficiency in photo/image editing software, including Photoshop, Lightroom, and Capture 1
• Proficiency with PC and Mac OS environments and software packages
• Experience with image file prep and asset management
• Multilingual and fluent in Spanish or Mandarin a plus

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

Accounts payable/receivable clerk


Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, our AP/AR clerk is a key contributor to the growth of our business. The AP/AR clerk will build relationships with customers, vendors, and fellow team members to ensure all invoices are distributed and paid promptly and with the highest degree of accuracy.


What type of team member are we looking for?

• A problem solver with an entrepreneurial spirit
• Analytical thinker with exceptional attention to detail
• Someone committed to excellence and complete accuracy
• A team player who works well with others
• A proficient verbal and written communicator
• Ability to work in a team environment
• High level of organization and attention to detail


As a team member, you will...
• Prepare and distribute customer invoices
• Record and process incoming customer payments and company invoices in compliance with financial standards and policies
• Perform day-to-day financial transactions, including verifying, classifying, posting, adjusting, and recording accounts receivable and accounts payable data
• Reconcile AR/AP ledgers to ensure accuracy in invoicing and payment processing
• Verify discrepancies and resolve billing and payables issues
• Create invoice reminders and communicate with customers on past-due invoices
• Prepare AR/AP reports for management
• Build relationships with customer and vendors and provide exceptional customer service


Qualifications & Experience
• Basic understanding of accounting principals
• Familiarity with QuickBooks required
• High School diploma or GED required
• 2 – 3 years of experience as an Accounts Receivable or Accounts Payable clerk, bookkeeper, or office manager required
• Proficient with MS Office
• Multilingual and fluent in Spanish or Mandarin a plus

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

Sales assistant


Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, our Sales Assistant is a key contributor to the growth of our business. The Sales Assistant will support the Director of Sales to drive revenue by expanding and developing retail and wholesale business through prospecting and customer relationship building.


What type of team member are we looking for?

• Adaptable, self-starter with a go-getter attitude
• A problem solver with an entrepreneurial spirit
• A collaborator who works well with others
• An excellent verbal and written communicator
• A highly organized individual with strong attention to detail
• A customer advocate who goes above and beyond


As a team member, you will…
• Drive customer growth by cold calling prospects and scheduling appointments for Account Executives
• Assistant Account Executives with customer follow-ups by phone and email
• Leverage company tools and technologies and third-party platforms to communicate with customers and prospects
• Maintain accurate account data in HubSpot
• Become an expert on ZENZII’s brand and products
• Deliver exceptional service to customers and prospects at every interaction


Qualification & Experience
• Associate’s or bachelor’s degree in business, communications, marketing, fashion merchandising, or related field
• 1-2 years of experience in a sales support, inside sales or similar role
• Proficient in Microsoft Office
• Experience with HubSpot
Understanding of sales strategies and customer journeys


Bonus Qualification
• Fluency in Spanish or Mandarin

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

PART-TIME HR MANAGER

Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, our Human Resources Manager provides valuable operational support by managing HR activities, including recruiting, on and offboarding processes, and regulatory compliance.


What type of team member are we looking for?

• A natural problem solver
• A team player who works collaboratively to achieve goals
• An excellent verbal and written communicator
• Highly organized individual with strong attention to detail


As a team member, you will…
• Coordinate with management and department leaders to develop job descriptions and job postings
• Create and manage ZENZII’s presence on recruiting platforms, maintaining current, accurate job postings and a constant batch of candidates
• Review resumes, conduct initial applicant screenings, and schedule interviews for the hiring manager
• Conduct thorough onboarding and offboarding processes, ensuring all steps are followed and paperwork is completed and submitted to appropriate internal departments and external agencies
• Manage all internal HR documents, including current and archived job descriptions and postings; employee personnel, coaching, evaluation, and performance files; and HR calendar


Qualifications and Experience
• 3 – 5 years of experience as an office manager, HR specialist, or HR manager


Bonus Qualifications
• Associate’s or bachelor’s degree in human resources, general business or business management, preferred
• SHRM or other HR certifications
• Fluency in Spanish or Mandarin

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now