Order Fulfillment Specialist

Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, we think of our Order Fulfillment Specialist as legs of the company. With orders from many different platforms, we strive to have the industry’s quickest and most seamless experience to get our customers what they need. Order Fulfillment Specialists are involved in all aspects of fulfilling orders for our customers. They’re involved from order placement to return and repairs on our products.


What type of team member are we looking for?

• Self-motivated and eager to learn
• Have a clear, professional, and informative communication style
• Must be detail-oriented and accountable
• Able to take initiative
• Be comfortable working in both a office and warehouse environment
• Sense of urgency


As a team member, you will…
• Process orders including data entry, order printing, creating packing slips, invoices and shipping labels, and verifying order information with customers
• Process inbound/outbound shipments including entering products into inventory and placing into the correct bin locations
• Assist with maintaining inventory stock levels
• Coordinate returns and repairs for our customers
• Pick and pack orders while maintaining order accuracy


Bonus Qualifications
• Let us know if you are multilingual and fluent in the following languages: Spanish or Mandarin
• PC & Mac experience with knowledge of Excel and Quickbooks (Preferred)

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

Client Success Representative


Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, we think our client success representatives play a vital role in the overall success of the company’s wholesale and retail sales. To best serve our clients, critical thinking skills and excellent communication and organizational skills are a must.


Our Client Success team members..

• Find creative problem solving fulfilling & challenging
• Are self-motivated and eager to learn
• Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
• Adapt quickly to changing priorities and customer needs
• Have a clear, professional, and informative communication style


As a Client Success team member, you will…
• Partner with our clients to effectively resolve issues through phone, chat, email, social media, and other communication channels
• Become a brand representative by developing and demonstrating product knowledge to our retail and wholesale clients
• Provide support and guidance in a B2B/B2C multi-level environment
• Collaborate with various teams to resolve customer support concerns and celebrate accomplishments
• Show composure, resilience, and flexibility as client needs evolve and change
• Communicate strategic, customized solutions that help clients grow their businesses


Bonus Qualifications
• Multilingual and fluent in Spanish or Mandarin
• Completed or pursuing a degree in fashion merchandising, communications, business, or e-commerce
• Knowledge of using Hubspot as a CRM tool
• 2-years of inbound/outbound customer service experience
• PC & Mac experience with knowledge of Excel and Quickbooks

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

IT Support Technician


Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, we think of our IT Support Technician as someone who is the backbone to our many departments and functions. With different platforms and technical advances in recent years, we keep up with new and innovative ways of combining our technology to the world of fashion.


What type of team member are we looking for?

• Self-motivated and eager to learn
• Have a clear, professional, and informative communication style
• Enjoy problem solving in a fast paced environment
• Must be detail oriented and accountable for results
• Able to take initiative to help the growth of the company
• Must be proficient in MS Office tools


As a team member, you will…
• Provide support to our external users on our various e-commerce platforms
• Provide support and maintain ZENZII’s network infrastructure including, LAN, WAN, wi-fi, firewall, and other systems and our network security systems
• Able to perform quality assurance and maintenance on all platforms including upload, user account maintenance, and back-end settings
• Assisting with creating data reports for the management team


Bonus Qualifications
• Let us know if you are multilingual and fluent in the following languages: Spanish or Mandarin.
• Basic coding experience such as HTML, CSS, and Java.
• Pursuing a degree in IT, CS, Networking, or Web development.
• Proficient in PC & Mac OS

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now

Marketing Director

Headquartered in Atlanta, GA, ZENZII is a fashion industry leader redefining the jewelry world by offering colorful, high-fashion statement pieces that can’t be found anywhere else, artfully crafted with premium materials and fairly priced. Through our “BE BOLD” motto, we embrace individuality and believe in empowering our employees’ entrepreneurial spirit by encouraging self expression.

At ZENZII, our Marketing Manager is a key leader in the growth of our business. The Marketing Manager will develop and implement our digital marketing strategy with results leading to exponential growth.


What type of team member are we looking for?

• A problem solver with an entrepreneurial spirit
• Someone who is unafraid to try new things
• An industry expert who stays on top of current and future trends
• Driven leader who takes initiative and brings out the best in others to achieve remarkable results
• An excellent verbal and written communicator
• A visionary with the energy to build a brand


As a team member, you will…
• Report directly to the President/COO and will be responsible for developing and managing broad based B2B and B2C marketing programs for retail and wholesale service lines
• Define, track and report on marketing KPI’s
• Create and implement ZENZII’s brand strategy, including merchandizing, graphics, voice/tone, and digital marketing
• Lead and mentor the marketing team members, and internal and external resources
• Collaborate with cross-functional teams, including external consultants and vendors
• Develop out-of-the-box strategies for expanding ZENZII’s brand awareness and customer base


Qualifications and Experience
• Must have 5 – 7 years of progressive marketing experience in fashion or a related industry (beauty, cosmetics, other)
• Expertise in e-commerce, lead generation, PPC, advertising, SEO, digital marketing and social media
• Experience building a fashion brand
• Problem solver with strong analytical skills
• Entrepreneurial spirit with a self-less attitude
• Strong digital marketing and digital merchandizing experience
• Bachelor’s degree in fashion marketing management, communications, marketing, or related degree
• Experience managing and leading a distributed team

If this description fits you, we would love for you to apply to join the ZENZII team. We take pride in the advancement and growth of our team members and look forward to your future career with us.

Apply Now